Privacy Policy

Introduction & Scope

Skobbler Asian Dating ("Skobbler," "we," "us," or "our") is committed to protecting the privacy of every user who visits or registers on our platform at www.skobbler.us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data.

This policy applies to all visitors, registered members, and users of our website and related services. By accessing or using Skobbler Asian Dating, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of our platform immediately.

Information We Collect

Personal Data You Provide

When you create an account or interact with our platform, we may collect the following information directly from you:

• Account information: full name, email address, date of birth, gender, and password
• Profile details: photos, physical description, relationship preferences, cultural background, location (city, state, country), and personal bio
• Communication data: messages sent through our chat system, support inquiries, and feedback submissions
• Verification documents: government-issued photo ID submitted during our profile verification process
• Payment information: billing address, credit card number, and transaction details processed through our secure third-party payment providers

Usage Data We Collect Automatically

When you browse or use our platform, we automatically collect certain technical and behavioral data:

• Device information: IP address, browser type and version, operating system, device model, and screen resolution
• Activity logs: pages visited, profiles viewed, search filters used, features accessed, and time spent on the platform
• Referral data: the website or search engine that directed you to Skobbler
• Geolocation data: approximate location derived from your IP address to provide region-relevant matches

Cookie and Tracking Data

We use cookies and similar tracking technologies to enhance your experience. This includes:

• Essential cookies: required for login sessions, security, and core platform functionality
• Analytics cookies: help us understand how users interact with our site so we can improve performance
• Advertising cookies: used to deliver relevant promotional content and measure campaign effectiveness
• Functional cookies: remember your preferences such as language, theme, and search settings

For detailed information, please review our Cookie Policy.

How We Use Your Information

We process your personal data for the following purposes:

• Account management: creating, maintaining, and authenticating your account
• Matchmaking and recommendations: suggesting compatible profiles based on your preferences, location, and activity
• Communication: facilitating messaging between members and delivering service-related notifications
• Safety and fraud prevention: detecting fake profiles, preventing scams, enforcing our Terms and Conditions, and protecting our community
• Analytics and improvement: analyzing usage patterns to enhance platform features, performance, and user experience
• Payment processing: managing subscriptions, processing transactions, and handling billing inquiries
• Legal compliance: fulfilling legal obligations, responding to lawful requests, and resolving disputes
• Marketing: sending promotional emails about features, offers, or content you may find relevant (with your consent, where required)

Data Sharing & Third Parties

Skobbler Asian Dating does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: trusted vendors who help us operate the platform, including cloud hosting, payment processing, email delivery, identity verification, and customer support tools. These providers are contractually bound to protect your data and use it only for the services they provide to us.
• Analytics partners: aggregated, anonymized usage data shared with analytics services to help us improve the platform. This data cannot identify individual users.
• Legal requirements: when required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect the rights, safety, or property of Skobbler, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under equivalent privacy protections.

All third parties receiving your data are vetted for compliance with applicable data protection regulations and are required to maintain strict confidentiality.

Data Security Measures

We implement industry-standard technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes:

All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security). Payment information is processed through PCI-DSS compliant payment gateways and is never stored on our servers. Access to personal data is restricted to authorized personnel on a strict need-to-know basis, with multi-factor authentication and role-based access controls enforced across all internal systems.

We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential risks. Our 24/7 monitoring systems detect and respond to suspicious activity in real time. While no online platform can guarantee absolute security, we are committed to continuously improving our protections to keep your information safe.

Your Privacy Rights

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to know: request details about what personal information we collect, use, and share
• Right to delete: request deletion of the personal data we hold about you, subject to certain legal exceptions
• Right to opt-out: opt out of the sale of personal information (Skobbler does not sell personal data)
• Right to non-discrimination: exercise your privacy rights without facing discriminatory treatment in pricing or service quality

European Visitors (GDPR)

If you access Skobbler from the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access: obtain a copy of the personal data we process about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request that we delete your personal data under certain conditions
• Right to restrict processing: limit how we use your data in specific situations
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests or for direct marketing purposes

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days (CCPA) or 30 days (GDPR), as required by law.

Data Retention Policy

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your profile data, photos, and messages within 30 days. Certain data may be retained longer when required for legal compliance, dispute resolution, fraud prevention, or enforcement of our terms. Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and platform improvement purposes.

Children's Privacy

Skobbler Asian Dating is intended exclusively for adults aged 18 and older. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18. If we become aware that we have collected data from a minor, we will delete that information immediately. If you believe a minor has provided us with personal data, please contact us at [email protected] so we can take prompt action.

Policy Updates & Contact

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. When we make material changes, we will notify registered users via email and display a prominent notice on our website. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team:

• Email: [email protected]
• Mailing Address: Skobbler Asian Dating, Privacy Department, 1200 Market Street, Suite 400, San Francisco, CA 94103, United States
• Response Time: We aim to respond to all privacy inquiries within 5 business days

For general platform support, visit our Contact Us page. To learn more about how we protect you, see our Compliance Policies.